FAQ

FAQ

How about the quality of your products?

Our products are strictly made by adopting advanced technology both in the domestic market and overseas.
Every aspect of our products is under strict quality control and we take a test on each machine before delivery. You can also use Trade Assurance by Alibaba for product quality protection,on-time shipment protection and payment protection.

Are you a manufacturer or trading company?

Jinan LEMon International Trade Co., LTD is Jinan Laimeng Environmental Protection Co., Ltd’s international trade apartment.

Thanks to our customer‘s trust, they usually ask us to buy other industrial machines. Still, our factory can only export our machines, so we decided to register one trading company to support them.

What about your machine warranty?

Our machine warranty is one year, and we use all the stable components with a long working life!

What kind of service you can offer?
  • we can offer the whole biomass machinery production line project drawing &quotation to match your actual plant size before your order; Professional R&D team; serving overseas installation.
  • We can be your agent to go to other suppliers’ factories and verify the actual status of the factory and your purchasing goods. We also help arrange to your living and eating during your business trip in China.
  • Daily labor wage: USD60/person/day.What the extra charge causes should be assumed by your side during visiting factories.
  • We can assist you in purchasing goods booking the ship, applying for customs clearance, exporting to your country, etc.

Do you provide any training to make sure our user can operate the machine very well?
  • We will provide a detailed video and instruction book for this machine;
  • We also offer training in our factory to all the clients, and we will arrange everything for you during these days in our city, to make sure every client will be an expert in using our machine!

Where is your factory located?

Our factory is located in Zhangqiu district, Jinan City, Shandong Province.

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